I recently rented a U-Haul and drove only about 40 km. Before returning it, I filled the tank with 13 liters of gas, which was more than enough for the distance covered. Despite this, they still charged me an extra $14 for fuel. This feels unfair and frustrating because I took the time and effort to refill it properly. I even had the receipt as proof, but they still went ahead with the charge. It’s disappointing to see such practices, especially when customers are doing their part. The truck itself worked fine, and the pickup/return process was straightforward, but this unexpected charge completely ruined the experience. If you rent from U-Haul, take pictures of the fuel gauge before and after, keep your receipts, and check your final invoice carefully.
Sairam I
J&H Flower Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mississauga, ON L5G1H9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Location was quick and efficent. The parking lot is big so getting in and out is easy.
Daniel WFirst time i have used this location close to me - really good support. Will use again
Alistair FThings went wrong from the beginning, would never do it anymore. The helpers cancelled on me last minute. Equipments were not in the truck. It’s been a whole mess and I had to do everything by myself until I reserved other 2 helpers that were available for the last 1 hour
Nansy BAll good and well priced.
claude m