The attitude of the person up front this morning 8/3.when I picked up the uhaul nobody told me what to do after hours I walked around the whole building no drop box. Called the 1800 number they told me if I didn't feel comfortable leaving the keys which I didn't cameras or no cameras there has been break ins and I'm responsible for the truck. So I took the keys. 7:30 am they were blowing my phone up when I finally got to it. I answered ND she was rude. Well I took the key up there and she tried to tell me they told me where to leave it ND there are cameras everywhere so it shouldn't be an issue. I didn't have energy to waste on arguing with her BECAUSE NOO I WASNT TOLD I WAS TOLD TO SIGN HERE AND HERE ..GRABBED MY KEYS AND LEFT WITH NO EXPLANATION! So do better! If you expect something make sure you explain it to whomever you need to before the problem comes to head.Mekayla H.
Simply Home & Ranch Supply
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Monahans, TX 79756
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Nothing because the drop off was quick and easy.david C.
Always very friendly, great place!Nicole B.
Great easeful service! They also kindly helped me with backing the trailer in and getting it off the truck hitch. Highly recommend!misty M.
Great location and had everything cleaned and ready. Very friendly people. The only two issues that I have are that the straps to tie down the tires (and they are normal sized tires) was too short by a couple of inches. This made it extremely difficult to strap down the tires, at one time it proved impossible to strap down one tire. Second issue is that yes, the mileage that was allocated for the rental was adequate for driving simply to and from. BUT, where I moved from had construction which has made the road directed by maps extremely deadly, thus I chose a route which was less deadly, but in turn was more miles than allotted. I would recommend that there be a â€œcushioningâ€ allowance of mileage for this type of issue.James B.