I received a phone call from them telling they would charge me a discretionary amount for not folding the blankets I ordered. Inside the truck it clearly states 25 dollar charge. The drop off location is new to uhaul and have no clue on how to even print a receipt. They were nice but absolutely clueless.
DMITRY R
Extra Room Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moncks Corner, SC 29461
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Awesome customer service. Gave us ideas on things to do and see in the area since we just moved here! Would give this 10 stars !!!
RICHARD AIf you turn in rental early you get a credit.
Joyce HI am complaining about your process of returns. I wanted to take this large trailer to a customer center in N Charleston on Dorchester Rd, since I knew it is too heavy for me to unhook. I went to a well-established U haul business and was told I couldn't take it there. I had to go back to another location. At that location they were not very well equipped for unhooking a heavy trailer. She was super for customer service but we had trouble unhooking as usual. This is not the first time using U haul that I have had that problem.
KEITH MThe price seemed to be ridiculously increase while I waited a super long time to actually rent your smallest enclosed pull along trailer option. $350 plus to rent it. I needed it for one day, one way. Instead she would only offer 2 days, price kept increasing and for the FIRST time we had to put a deposit down. Prior to this, we always had great experiences. I left without a paper contract because they didn’t seem to know how to put the paper in the copier. They also said they would email it to me. I got it several hours later. I arrived around 4 PM and the agent was ready to close the place up and got mad when two ladies came in around 445. It was not a good experience.
AMIE G