Reception area smelled horrible, like wet dog. Took a long time to get things figured out. When I got in the truck, the gas gauge was on “E”
NICOLE S
Rothbury Feed Store LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montague, MI 49437
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Customer Reviews
- 4.5 Average Customer Rating
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Quick and easy drop off. UHaul employee met me in the parking lot and I was on my way In five minutes.
Greg GI think the app was hard to use for 24/7 check in. I didn't know what I was walking into when I selected the option. I could get the app to let me enter my own phone number because it was "already in use". So then I had to have them call my mom, who lives 3 hours away to verify my identity as opposed to my partner who was sitting right next to me. It was kind of messy. Then, at the last step of verification, I had to check a box but then I had to read a document and it was saying the document was above the box but it was actually below the box. It was confusing. Now that I know what I'm doing, I guess it wouldn't be so difficult to rent again.
Caroline PWas over charged for the miles and other fees I did not approve, will never use this U-Haul rental location again!
MATTHEW BThe lock on the trailer is HORRIBLE
David W