A bit off the beaten path and seemed odd but all worked out fine. We needed help getting our key out of the lockbox and the mechanic kindly helped us.
Laura A
Sergios Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monterey, CA 93940
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Customer Reviews
- 3.5 Average Customer Rating
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The location was very unassuming (it did not look like a typical U-Haul location). However, the personnel were very kind and made return of the truck very easy.
KENNETH HBe available to answer the phone and return phone calls. My U-Haul reservation was cancelled without asking after I called to say I would be late, but no call has yet been returned and then when a new reservation was made it was a higher price.
JAMIE MPerfect! Everyone was super helpful, the equipment was clean and functional!
HELAINA LSergio was very friendly. Nice guy. Nothing against him or his business. I just don’t understand why I passed a large U-Haul facility in an easy to access area on my way to drop off my U-Haul at Sergio’s, which was in a remote location. It would’ve been so much easier for me to drop off at U-Haul. Same thing with my original pickup in Lompoc. There’s a U-Haul close to where I live. But I had to pick up my vehicle up from a tiny auto body shop downtown. Honestly, I would’ve preferred to have a choice between U-Haul facilities and private entities.
HEATHER C