I was charged a fuel surcharge when I should not have been. I brought the truck back with more gas in it then I received it with. It was more than 3/4 of a tank when returned.
VICTOR H
iStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montgomery, TX 77356
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Customer Reviews
- 4.5 Average Customer Rating
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Picked up the truck after hours using 24/7 pickup. The vehicle had 3/4 tank fuel level at pickup. When returning the vehicle to the destination, the contract said the fuel tank level was full. Fortunately I took a picture of the instrument cluster when I picked up the truck. The U-haul destination didn’t charge me for fuel because I had proof.
Steve BThe left headlight was out. The radio did not operate. There was a key lock on handle that i had no key to? The ride was very rough. u-haul has no USB outlets in 2026 is disappointing. I didn’t shop around but next time think i need to.
John WWet ways to pick up after hours.
Russell SI drove 10 miles, the gas meter did not move, yet was charged 4 gallons. I have pictures of before and after. Won't use uhaul again
CHRISTOPHER N