I called the day before and asked the location to make sure that the 2 wheel furniture Dollie’s were in the truck. She assured me she would go out and put them in the truck. When I arrived to pick up the truck via the app they were not in the truck. I was sent to another location to pick up the Dollie’s. They only had one that I ordered and offered an appliance dolly instead. I took it but was not what I wanted and didn’t work as well. Very disappointed in lip service I got from this location.
Bruce H
The Mine
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monument, CO 80132
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The actual u-haul office needs a sign so you can clearly find the very helpful, professional and welcoming staff. The truck I hired needed a clean - the cab was pretty dirty - but this is kind of standard when hiring this kind of vehicle. Overall, the service was great, the truck was great and i will be using this office again for sure. Bonus points for the girl on duty whose name i cant recall - very good service, a credit to you.
Benjamin KMaddy provided amazing customer service! I highly recommend this location to rent a Uhaul.
KEVIN SJust one young girl working and new so she said. Could not help load or unload.
THOMAS GDon't rent uhaul for long distance trips on road with speed limits of 75 or 80 MPH because some idiot decided it was a smart idea to put a governor device on the accelerator that cuts out at 75 making you almost get into accidents.
DAVID M