The equipment was fine, the pickup process was definitely not as easy as the website made it seem. The lock on the back of the truck was extremely tough to open, I mentioned it to the office when I dropped the truck off at the end of the day.
Melissa E
Security Public Storage Moreno Valley
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moreno Valley, CA 92553
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My husband and I had one of the best experiences. We drove from San Diego to Moreno Valley for furniture. Not realizing that we were going to need a U-Haul. We went to one location. They did not have any, but they took the time to locate another. We then showed up to that one and the staff was so friendly so helpful. Give us all the details that we needed and just amazing customer service. Be a step-by-step which included somebody would be contacting us in regards to a few different drop off location choices. I would definitely recommend U-Haul to anyone and definitely use it again for the convenience the price point everything was absolutely amazing.
DESIREE AEverything was great and the staff were very curtious and answered all my questions. Thank you
RENE GWorst experience ever ! The guy the hire to clean the trucks was rude. The lady at counter told me to go to a different location when I showed her my email reservation clearly stated I had to drop it off there .. I even asked her to confirm the address that I had on my reservation was the address and she said I understand but my system is telling me you have to drop it off to a different location because they probably need it. What I should’ve done is told her that’s not my job! I’m dropping off where the reservation is telling me now you do your job and figure out what “your system” is telling you. But I didn’t want to be rude. So I drop it off at the location she sent me. And they told me to go back to the first location that she’s wrong … now they want to charge me for gas and environmental fee I already paid for ! I will never rent from U-Haul again. It’s just not worth the hassle !
YVETTE DNo siggestions
ALAN A