Had to call 800 uhaul as no instructions were given on how to pick up keys. Waited for over hour after pick up time just trying to get truck. Then we asked could we reschedule, was told no. Finally after the customer service rep found where we could possibly find keys, I asked could we just get refund as we already lost time and money, we were told I had already been charged. It was not necessarily the location but the phone rep was no help for over hour trying to find keys . Had paid people to move us that got paid for over an hour regardless because we couldn’t get our reserved truck. Very aggravating!!!!
JEREMY F
McKeys Lawn & Car Care
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Morrilton, AR 72110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Owner very friendly and helpful. Easy to check in and getting the truck out. Very simple to return the truck and check out. Thanks so much.
Janoice TI have used them before
Laura WShowed on the door that Office hours were 8 to 5. I was there at 9 30am and the door was locked. I cannot rate because I did not have access to the facility.
ANNIE LVery friendly and knowledgeable. Definitely recommend.
DENNIS C