The guy who ran it acted mad he had to come there on a Saturday. We had to wait in him. We drove within 20 miles, if that and I was told over the phone it would be 60 or so. My son put 20 in gas in it, he indicated to us out was in 3/4 a tank and it was not. He charged me right over 100. We took it back one hour early. I can attach the receipt. Please let me know how.
LINDA H
Munns Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Ulla, NC 28125
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Customer Reviews
- 4.0 Average Customer Rating
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Despite having my location changed for pick up with just 2 days notice, the owner went out of his way to accommodate my needs (He wasn’t supposed to be open that day!). Always call before picking up!!! That’s what saved me from a huge headache. He was fantastic!!
Eric HThe help I received on the phone was so much better at drop off than any other "help" I received in trying to pick up the truck.
Matthew BTruck had 99k miles (which ran great!) I literally had to hold the wheel cockeyed to keep it on the road. I picked up the truck/trailer with a worn tire and thought nothing of it but the tire shredded In the middle of nowhere Arkansas. Guy was awesome who came for roadside assistance BTW. Made it ABUNDANTLY clear of my vehicle and the size of the wheels/tires but the straps didn't fit and got ran around to 3 different stores to find "extra large straps" all of a sudden I was told there are none. "Sorry no refunds on one ways" gave the truck back 2 days early. It was not a good experience.
Robert MYou guys did a great job. This is the only thing I would do different. Is to not put trucks in a very remote area for pickup. Where we picked up was in the country area with not good lighting, it was on a business location where a guy operated a very small business... The lock box for the key was on a pole and was hard to see in the evening...I would recommend moving these very remote areas back into the city where the lighting is better and easier accessiblity. with that said, service was great.
Clay k