Make sure equipment tire pressure is correct before customer picks up
ROBERT B
Brads True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Vernon, MO 65712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I reserved 6 weeks earlier I was told I would pick up a trip about a mile from home . Instead I got a call 12 hours before the guys that were supposed to load the truck where to show up that I had to pick up the truck in one town almost an hour away, and the trailer farther down the road. All together it was a hundred mile round trip in addition to having to load the truck and drive that day. It's unprofessional. When I got to Mount Vernon the young teen at the counter was going to give me a truck with bad spider web cracks on the windshield. I said no so they gave me the other truck which was sticky with spilled coffee, straw and dirt all over the floor of the cab. It was covered in Highway bugs but still better than the windshield shattering on the highway. After picking up the trailer and truck it was clear somebody had run bad gas through it. At best I got 6 Mi to the gallon in town and 8 on the highway. For this awful, subpar experience I got the privilege of giving you $2,000. I've used you for the last 40 years and this was the last time. Your efforts were not service and I don't feel like you deserve the money but I paid you anyway because I held up my end of the deal. After after using U-Haul 10 or 11 times I will never use you again.
Margaret BThe place didn’t have the reservation that I made a week prior and I almost wasn’t able to get a truck on the day I needed it.
nathan hThe 2 boys argued over who was going to help me, neither one of them wanted to. They need to learn how to hook the trailers up.
SHAWN CThe left turn signal did not work. The guy who checked us out did not know how to do it and how to get someone else to finish it. It took a long time as a trailer did not even show it was on their lot at first. The employees were very helpful and what they could help with and nice.
MARK S