I forgot to say that the truck windshield wiper on the driver side came off with slight use. I put it back on but I think it needs to be looked at. Also the Check Engine light is on, but the lady at the first rental place said it should be okay. I think a customer should be told that the light is on, and it is okay, before driving away.
LORI C
Blacklock Storage West Loop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nacogdoches, TX 75964
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Keep up the good service
WILLIAM BI hate the app. If customers don't want to use the app, they should have a choice of using the app or going to the counter. On multiple occasions I have had to take the photos 2 or 3 times before they will upload, which usually involves moving the truck out of the parking space. I have also had issues with not being able to get the lockboxes open and have to call customer service. One night it took 90 minutes to check out a truck because nothing was working.
Ashley EThey provided a truck that not only got a flat in the first 15 minutes of driving it but then was deemed not drivable by a mechanic 30 minutes later. I am a mother who was in the middle of no where when this all happened. Not to mention it was late at night. Just a horrible experience with minor communication and would never trust U-Haul again. Absolutely sickening how I was just brushed off and given incorrect information multiple times. And the nerve to ask for a survey, shame on you!
Catherine SVery helpful and accommodating
CHRISTINA M