After an incredibly frustrating and disappointing experience dealing with the website and app, I decided to just go into a location, and I'm so glad I did! The guy we dealt with (I feel terrible I can't remember his name) was super helpful and got us in a truck in minutes! (thankfully he had one available) He was so helpful as I had never rented a U-Haul before, and there was next to no information on the website for what to do or expect. I strongly recommend the Boxwood location if you need a truck in Nanaimo, BC. Fantastic, friendly service that completely turned my day around!
Catt W
Safeguard Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nanaimo, BC V9S5X9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Very efficient and quick. Excellent and friendly service.
SIMON PCustomer service from Vivian was such a pleasure! Dealing with a terrible personal situation …she was kind, compassionate and made my life a little bit easier. Thank you Vivian! ❤️
DARCY HThe customer service at this location is OUTSTANDING! I had trouble coordinating a moving company and the uhaul rental to sort out a move. I had to change vehicles and times and dates few times; this location worked with me and changed things as I needed to help me get the job done!!! I was very stressed and exhausted and the manager (or owner) Vivian (I think is her name?!?) was so kind, reassuring, supportive and helpful! I am grateful to the Boxwood location for all their consideration and help! ~ Trina Chan
TRINA CVivian went above and beyond to make sure everything went smoothly for us. Thanks Vivian, you are awesome!
Heather D