Nothing at all, woman at the desk who works wednesday through sunday is an absolute superstar. First time renting and she was available for all my questions. Knows what she's doing, solid customer service.
Ashley D
Safeguard Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nanaimo, BC V9S5X9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My experience with this location was excellent, service great, the guy working there was very professional and helpful. The business and the grounds were amazingly clean. My experience on the phone, however with the toll free number and the woman I spoke with was very poor. I was not informed that the second location they set me up with that I had to check to check in online so we showed up to pick up a truck to a closed business and when I called the toll free number and she tried to set it up online th ephoto part for my DL was not working so the third location was Boxweed and then everything was fine after that.
Debbie GThe online part sucks balls. The customer service at the pick up location was the only thing that kept me from canceling all together. It’s complete BS that you have preference location and then schedule a drop off 2 hours away and try and charge me $1000 more than quoted. If you can’t pick up a large truck at a location then it shouldn’t be an option. I will never use Uhaul again it was a 4 day run around to get what I needed and even then it was changed the day of. Even after several follow up calls to Uhaul directly I wasn’t able to pick up in a timely manner.
Jennelle RVivian was amazing ! Kind and helpful.
Donna HWonderful stuff to work with And very professional!! Thank you 😊
JOSEF V