Eliminate this location. They are unable to understand how to manage a reservation or work the computer. I had rented from them two times now and both times I had to get someone from UHaul on the phone to finalize my pick up. I tried to not rent from them the second time, but after I reserved a pick up at another location, you guys switched me back to them. They suck.
Jody T
Valley Liquor & Gas Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Napa, CA 94558
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Agents were inept. Took 30+ minutes to get booked in and 15+ minutes to return—-and there were no lines
PETER HClean the windshield, totally covered in dust, also window fluid ran out :(. Never got the Furniture dolly I reserved, site didn’t have it and he told me to call U-Haul and charged me anyways
Nat CFar into Napa - not easy to access with having to drive through congested areas, traffic lights. The location was not a UHaul facility, so was not sure what/where to go. The check-in process took a long time. Overall, having to pick up at this location set us back 1.5 hours in our move and meeting the movers at our house.
ANGELA TMy reservation was moved three times and severely impacted my event production timeline. Not great.
Tamer H