The woman who handled my rental was fabulous. She was very personable, helpful and even took my initial visit early, as I was there while she was setting up for the day, but when she was finished, still a bit before the official opening time, she started getting my rental done. The only negative was the passenger-side mirror could NOT be adjusted, something I discovered only after I let their site. I called and was told that it is adjusted manually from outside the truck. But it was completely stuck, so my 400+ miles on the Interstate was awkward when I needed to merge to the right. Also, a walk-through of the various cab gizmos would have been helpful, such as turning on headlights and the automatically triggered slippery road setting that comes on when the engine is started, and has to be turned off by the driver each time. Until I realized what was happening, I used about 8 gallons of gas more than I should have. But even with that, I highly recommend the Randolph Center U-Haul. Couldn't be more pleased overall.
Susan M
Randall Center Mobil
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naples, FL 34120
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Customer Reviews
- 4.5 Average Customer Rating
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Get rid of the app. Get human beings to handle transactions.
MARIO MThis is a gas station/convenience store location, but it's above average for that kind of location. The lady who normally rents the vehicles is absolutely lovely to deal with, responsive, takes good care of her customers. Not sure that there is much that can be done to improve. Would like to be able to rent without using the app on Saturday/Sunday but understand it's not economically feasible. The app takes 30 minutes to take all the pictures, complete this and that ... a real pain as far as I'm concerned.
JACK MHope they can have open during the weekends.
Eduard GVery nice people.
Michael D