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ELAID F
Gravity Complex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nashville, TN 37210
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The staff was already amazing. It’s nothing else you can do to improve it.
SANDRA JPickup Location Concerns: The pickup location (Gravity Complex) is a cannabis shop. This was extremely concerning to me, as my profession strictly prohibits any association with cannabis, even if I’m not using it myself, and picking up equipment at a weed shop could present serious issues: - Potential termination due to conflict with workplace drug policies; -Concerns about residual cannabis odor transferring to my vehicle or clothing, which could raise suspicion during workplace drug testing; - The perception of associating with cannabis, which could be seen as unprofessional or concerning by my employer and coworkers.; Potential legal implications since cannabis remains federally illegal. Because of these issues, I did not feel safe or comfortable at the pickup location. Customer Service Issues at Pickup: At pickup, the customer service representative presented charges that didn’t match what I’d booked online (nearly 2x the advertised cost) and couldn’t explain the discrepancy. Fortunately, the final receipt did reflect the correct payment. The pickup staff was unfamiliar with mounting the trailer to my vehicle's ball hitch. They incorrectly told me that my standard 2” ball was too large for the equipment, even though your website clearly states that a 2” ball is compatible. I was ultimately able to mount the trailer myself. Positive Experience at Return: The staff at the return location was much more helpful and knowledgeable.
PATRICK RI rented a car trailer. My only comment would be to keep the ratchets at the front lubricated.
Robert TProfessional customer service
DONNA W