Did not interact with personnel
Tracey K
Fitz It Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nashville, TN 37214
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Britany and Jet were an absolute pleasure to work with! Not only will I use them whenever I need a rental moving forward I am tempted to stop by and hang out! They truly made it an amazing experience for a family just moving to town!
DAVE MCustomer service was above and beyond. Realizing we might have a problem with pick up (due to the system, not the pick up location), the attendant went into the office after hours to help us with the rental. She also, during after office hours, assisted us with getting packing blankets. Very kind and helpful. However, the system used by U-Haul is horrible. If someone orders furniture pads/blankets, U-Haul should be responsible for making sure the pick up location has them. We had to call several stores to learn they were already closed, or they had no pads. We reached a corporate regional supervisor, who had no way to see where pads might be located. We found one store that had pads, hooray, but they couldn't rent the pads to us if we're not renting a truck from their location. Eventually, our attendant from Fitz It, now working well past closing time, got on the phone with the supervisor of the attendant at the site where the pads were located, and they arranged for us to get the pads. The people at both stores were wonderful, but the UHaul system is terrible to put us all in that position.
chris cthey charged me for fuel charge when i left the vehicle at what i got it at luckily i had taken a picture of that so i got my refund . but this location i don't recommend , Britany is trying to scam people at this location. before drop off she calls me and tells me i cant drop it off to this location , i need to take it to different location and giving hard time when i picked that location originally
Rajkumar PA tire blew out on the highway. Had to call for a roadside replacement tire. Location was fine but I would like some kind of a refund or compensation for the time and inconvenience of the incident.
Jay G