Best U-Haul experience I have ever had. I have rented many uhauls in my life time. Definitely professional, experienced, quick and smooth.
chris p
Nassau Merchandising Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nassau, NY 12123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We weren’t told that you could pay cash then because we had cash. There was a big to do. It lasted three hours before we could get our truck with us sitting with our luggage in the middle of the street. That kindness is satisfaction. We should get back some of our money. The truck was hesitating in the whole way to Florida.
Mark HSuper easy drop off. Everyone was friendly and helpful.
Cade THonestly can't think of how this could be better. The staff I dealt with was friendly, helpful and a good communicator. The equipment was clean and worked fine. More video's on how to back up a small trailer would be helpful ... it was very tricky to back up this small trailer.
Bill QI had the worst rental experience imaginable. I didn't receive the truck I had reserved for the day I needed it. After that, I had to drive 40 minutes to another location, only to find out that there was still no truck available on time. I spent a significant amount of time calling customer service, which led me to yet another location, a 20-minute drive from the previous one, in search of a truck. When I finally got a truck, it didn't even come with a cart for transporting heavy items. Additionally, I ended up spending a lot of extra money to pay the driver (who was supposed to drive my car back) and the movers/loaders, who had to wait for me while I dealt with all the issues of securing a truck. To top it all off, I never received the $50 guarantee that was supposed to be provided if my reserved truck wasn't available on time. Overall, the entire experience was incredibly frustrating.
Ivan K