I returned my rental truck about 15 minutes late. When the woman who worked where I rented it from tried to complete the return process UHaul systems were down. This delayed my return time by about another 15 minutes. I was then charged $60 something for being late. I’ve rented from Home Depot before and never run into petty charges like this. Next time I need a rental truck I’ll think twice about renting from this location. To be honest it wasn’t the locations fault, it’s just annoying that 15 minutes late and UHaul site problems cost me $60
Jonathan K
Brite Lumber & Home Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Egypt, NJ 08533
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Customer Reviews
- 4.0 Average Customer Rating
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It was and unsafe truck tires out of balance and fuel tank was not full when I rent it also cost of milage was ridiculous will never use a uhaul ever again in my lifetime I would like a partial refund that's only fair
DAVID SThe front end has a vibration until you reach around 50 mph. Maybe a ball bearing or tires? The truck was fairly clean. Did all the registration online.
LISA CThe front end has a vibration until you reach around 50 mph. Maybe a ball bearing or tires? The truck was fairly clean. Did all the registration online.
Lisa CLong drive from where we unloaded truck lead us to miss staff.
Mark H