This was not the location I chose. A location further away was chosen for me, so I ended up going over my allotted miles. I ordered moving pads, a utility dolly, and an appliance dolly. All I got was the appliance dolly. William Wilson Auction House was great, they removed the things I didn't get from my order. Uhaul itself sucks.
EBEN B
William Wilson Auction
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Harmony, IN 47631
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Mobile check-in was a joke, kept taking pictures and couldn’t get out of the loop, VIP money not applied as it stated it would be, no dolly as requested in the order. Had to call 4 times to do anything. Pretty bad service
Peter MFinding where the lockbox for the key was difficult because of the event going on. Truck was blocked from getting out because of the event. There should have some warning we would have to be dealing with that.where the truck was it was hard to get a couple of the pictures needed for remote check in. We had to stand in a gully to get them.
Tracy LMake sure the back of the U-Haul is clean. We had to sweep out the back because it was so dirty and we didn't want to get our furniture dirty.
Mark SHas nothing to do with the location the guy was super nice just the truck was horrible it broke down on us and we sat for two hours at a gas station in some town I don’t know. The truck wouldn’t shift out of park the guy took the inside of the truck apart and never put it back together for us just left it like that and told us to go it messed up twice more causing us to struggle with it yet again it was a mess will probably never use U-Haul again the simple fact it takes over a half hour to get someone just headed to where we were and another hr to get to us to even help us the message we gave them about what wasn’t working was never relayed to the mechanic correctly either. It was a complete mess. The mechanic “fixed” the issue on accident and then showed us how to fix it again if it messed up again which like I said it did twice more but the fact we had to drive it another hr messed up was a little nerve racking as well.
Natasha J