Website said they were open until 530. They closed at 5. They were no help in correcting my bill because they were trying to close. I am being charged for things that I did not need/take. I rented a tow dolley not a truck. Should not of been charged for a two wheel and moving pads
Donna W
Illinois Fleet Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Lenox, IL 60451
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Excellent service
BRYAN LI used the after hours pick up service and the lock did not work smoothly. It was dirty and the mechanism did not work easily with the correct code. I had to pry the lock open with a tool to make it work. I did not have to break it, it was just so dirty that it did not work easily. It just needed to be cleaned and lubricated and it would be fine.
MICHAEL RHated the pick up process, took too long while it was cold. Locks was stuck would not work despite code being put in absolutely hated. It will not be renting a U-Haul from this place absolutely horrible and the people here should really rethink the U-Haul business.
Leo GNo real direction on where to park
Christopher T