I was unhappy that safemove plus was allegedly offered, but ultimately unavailable at this location and apparently others too I see it as a lure, a bait and switch sort of.
paul c
Country Farms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Paltz, NY 12561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I made areservation three days earlier. Snow from two days prior had been left to turn to ice on the windshield and I had to chip it off. The van was dirty with prior renters garbage, and the there was a missing moving blanket in the bag I rented. The staff were very nice, however.
David SThe truck wasn't just dirty, it was filthy. There was old coffee spilled in the coffee holders and the cab of the truck had a bad odor the heat was not working and the engine light was on. The truck also has over 150000 miles on it. The only reason I took the truck was because I needed it.
MARC AA much closer location to where we moved. The gentleman behind the counter was so nice and we spoke to customer service because this location does not show up in the app which we used to drop off the 10 foot truck. Reaching out to customer service over the phone, has always been very helpful.
STEVEN GUsing the photo upload on the app was wonky and frustrating, and only worked well for the first photo confirming the license plate. Too many photos requested, and the skip photo buttons didn't work well. I dropped the process after a few minutes of trying.
Tim T