Excellent experience
Anne F
Country Farms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Paltz, NY 12561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Person was very difficult to understand and put in the wrong drop off location for us
megan kCheck out was long, upon return I was asked to bring in equipment, and upon review of bill it is in correct.
ROBBIN CThe vehicle was covered in road salt including the windshield. While moving my jeans, hats, salt, and my shoes had salt. The dealership is a minute away from a car wash. I know we just had a big storm however they should not be covered in salt when you pick them up also because it’s not good for, the vehicle in terms of rust. Otherwise, the van was great, the interior was clean, and I am always happy with the gas mileage with them.
REBECCA RUnfortunate cleanliness and preparedness with the vehicle. The first vehicle was so dirty and was showing a low tire pressure signal that I had to call Uhaul customer service to assess whether it was safe and reasonable to use the vehicle for my work. I am a disabled small business owner and my trip reservations are planned to accomodate my projects with arises, this is unneccessary and stressful hassle. The second vehicle I was offered and eventually used for my rental had a CONDOM PACKAGE under the seat, several foils of garbage, and dust. This is disgusting and if the vehicle was properly looked at for turnover for customers, I would have never had to see, experience, touch or move these items out of my way to ensure a decent travel. I had to laboriously sweep before I even put one parcel of my load in the vehicle.
MELANIE S