The truck wasn't just dirty, it was filthy. There was old coffee spilled in the coffee holders and the cab of the truck had a bad odor the heat was not working and the engine light was on. The truck also has over 150000 miles on it. The only reason I took the truck was because I needed it.
MARC A
Country Farms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Paltz, NY 12561
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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A much closer location to where we moved. The gentleman behind the counter was so nice and we spoke to customer service because this location does not show up in the app which we used to drop off the 10 foot truck. Reaching out to customer service over the phone, has always been very helpful.
STEVEN GUsing the photo upload on the app was wonky and frustrating, and only worked well for the first photo confirming the license plate. Too many photos requested, and the skip photo buttons didn't work well. I dropped the process after a few minutes of trying.
Tim TWas quick check in and return process
LAWRENCE MI reserved this vehicle at $.99/mi. My receipt shows $1.29/mi. I didn't want to complain in store, but I would like this issue resolved.
Sean F