The location is great, service was excellent but the truck was not maintained well. The cab interior needs a good cleaning and the cargo bay need a good cleaning also. The gas cap is in need of replacement.
William K
Country Farms
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Paltz, NY 12561
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Customer Reviews
- 4.0 Average Customer Rating
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Took 30 minutes to get the reserved uhaul and then had to take a truck which cost $20 more than the reserved van requested even though there were 2 vans in the lot!...not happy
donna mThe service was very good, but the truck had 128,000 miles on it , not clean at all. It was not maintained and the transmission was slipping. It bring an unmaintained clunker , it is obsolete and got less than 14 miles per gallon.. at $1.49 per mile rental and over 128,000 miles, people have collectively paid over $190,000 to rent this truck, while no proper maintenance has gone into it. It’s upsetting. Take that money and upgrade it to a vehicle that gets over 13.56 mpg! I had to pay $70.56 for half a tank yo fill this obsolete clunker that is not properly maintained and has been paid for numerous times over.
TIMOTHY Bfront tire needed air, would not stay aired up
mark gi was not thrilled that i was billed two days in a row. went in the day prior to pick up and was charged again the second time. also you need to have people that speak a little better english doing your business.
KATHI M