He is very rude and that's where I had my reservation set up at I showed him my reservation he said I was shit out you said it had 5/8 of a tank in it of gas and it only had half I told him that he just raised his hand and said take it up with U-Haul had dirt in the back of the truck looks like someone hauling mud very unhappy with this
James W
Strebers Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Vienna, OH 45159
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The clerk at the gas station helped us with our reserved car dolly. She was uneducated on how to use the equipment(tablet) to the point she was getting frustrated and snippy at other customers. She advised us to call the manager, Ben, but he didn't answer. When we finally got finalized, the cable to hook up the trailer lights to the vehicle was mounted to the trailer and was about 18 inches too short of plugging in. So we were not able to plug the lights in, because there was no extension anywhere, that the clerk knew of anyway.
Melissa HThe lady that helped me worked really hard to get things figured out, it just seems there was a huge communication issue between UHaul at large and the little franchise.
molly mHad reserved a hand cart, when I picked up the vehicle, I was told they didn’t have in for me to use. Kind of a bummer
Joshua CBen was a life-saver and sorted out an issue at my return, creating a smooth ending to the rental process. So grateful!
NATHAN D