Good lighting for night time drop off and fueling No personnel where involved in the drop off process
Robert W
Farooques Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19702
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The owners were rude and uncooperative and could not speak english I would never recommend this company and not sure is I would even recommend uhaul again.
sheila jThis drop off experience confirmed that I will *never* use U-Haul going forward if these are the types of associate businesses we have to deal with. This person literally refused our Kash refund saying that he doesn’t do that there, told us to go to a different city to return the van, and did everything he could to discourage us waiting for our discount. We had to get on with corporate to eventually get a check cut and have to wait now to receive/cash the check when we paid in cash, and were told we’d get our deposit in cash. All because this business owner fought every step of the way. He was absolutely disgusting and the worst customer service/business sales person I’ve ever dealt with. Never again!
michael WThey need to clean the vehicles better. Mine looked like it had never been cleaned. Also when I dropped my key off to the young middle eastern guy, I had 24 mysterious charges of 0.49 cents on my card from a game on Google play, that I've never played. Beware
MICHAEL CEverything was good
Linda T