We originally reserved a van at one location, but 45 minutes before our pick up date they text me that we had to go to a different location to pick up our reserved van. Therefore it added extra mileage and money onto our reservation.
KATHLEEN H
Newark Safe Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newark, DE 19711
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Both times I’ve rented the windows could have been cleaned off better. But overall everything was at it should have been. And no hiccups! Moving is stressful enough.
Eileen PWorker was friendly. However this was my first experience and it was not a good one. They didnt seem to know too much about what they were supposed to do. Took a very long time. Then was told my drop off location that I selected is not showing up and I have to call main number, to which i was transferred 3 different times. Then i was sent 3 different addresses to where im supposed to pick up the truck in a 10 min span. Overall not a good experience with uhaul.
DOUGLAS CI was unable to adjust the mirrors on the truck and luckily I had a set of Allen keys to loosen enough so they could be adjusted. This was the only issue I had.
Nadine DAdd a lock for the rental truck storage section door. Some of your trucks have a lock, but this truck did not. Thanks.
Reza M