The employees don't know much about the Uhaul process. I called them because my pickup time was 10 but they didn't open until 11am. The employee told me I would have to wait until 11 am to get the truck. I ended up calling customer service for Uhaul who directed me how to pick up early.
Lisa D
A&G Thrift and Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Newport News, VA 23601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No one was there to help. I dropped trailer. Ised app to check out amd left. Was charged an additional $66 dollars without explanation. I’ll be refuting that charge.
Jason FExcellent service
LaShai PGreat customer service!!
LaShai PThe one way 15’ rental was terrible! I will never ever rent one again. It was so loud in the cab that we needed earplugs. Is was like the truck had no shocks trying to drive it was tiresome because it bounced around. This has nothing to do with the rental location.
STEPHEN A