Larrry is amazing so this is more about cleanliness and not person at the desk. The truck was extremely dirty. I cleaned driver seat 5 times with clorox wipes and still came back brown. smelled horribly of sweat etc so clothes smelled horrible. ran to take shower after i returned truck. moving help said back was dirty and not sure if i wanted my mattresses there. i told them that it had covers so i will remove and wash. Our furniture was there less than 7 weeks and we had mice droppings inside our 'plastic wrapped less than a year old couch'. mice had bit through it and there were droppings on cushions and under cushions. So had to put all furniture outside and open and clean before we dared bring inside home. took 6 hours and we were still not done with 3 pieces which I will do today. I am NEVER putting my stuff in storage here again and I am never taking a truck again which smells this bad. I also now have to pay a few hundred dollars for steam cleaning company to clean couch and chairs. So overall a horrible experience!
asha r
The Cap Stop Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in North Canton, OH 44720
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Larry made the whole process smooth.
SEAN MMy entire experience was pleasant from start to finish! Loved the clear cut directions where to park and return the vehicle. No issues whatsoever
TAMARA DBoth gentlemen who worked with us were extremely helpful. They took the time to go above and beyond to make sure our trailer was secured and the lights worked properly before we left the location. We were thankful!
Julie CI would rent from this location again. They had the equipment I needed and had me registered and on the road quickly.
DAVID Z