There was no one there. The trailer was backed up to a wood line. We had to find the appliance cart we rented. Surprisingly, the trailer was clean and in good shape.
Miriam s
A Tow
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Ridge, TN 37830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When we dropped off the U-Haul, the person that was taking the truck was very nice and friendly. However, another employee of the company sped into the parking lot, throwing gravel at my vehicle and almost hitting my dad who was on the back end of the Uhaul taking photos. My dad ended up hitting the side of the truck because it was so close. He was then yelled at by this other employee and told “I didn’t see you there” and “you shouldn’t have parked the truck there” after being told specially to park there by the person who was taking the Uhaul. This is not a Uhaul situation but it directly involves A Tow. It was a very unpleasant experience.
Helen JThere were no rest room facilities on site. It’s just a commercial lot with various equipment scattered about the location. The manager works out of a pickup truck. We did not see any signs.
Jennifer PVery easy experience, would recommend
Alissa CWas told to drop off the truck and trailer in a abandoned lot that had no Uhaul’s signs anywhere other than the Uhaul trailers and other trucks that looked like they were gone through and had trash dumped in back. The owner is shady and therefore the situation is being handled by the field area manager Logan Ogle and hope to see some kind of explanation why this happened. Need another truck next week but will probably choose another company, unless this situation is handled. I’ve been using uhaul my entire life and have had great experiences, except for this one.
KEVIN H