There was trash in the truck when we picked it up. (Coke bottle Cheez-it bag and life saver wrappers everywhere that kept blowing all over the truck). We went to one location (A Tow) and the truck wasn’t there. The person came out the door and so smart and said we had to call the number on the paper. That was the key drop off. The guy that answered was rather short as well. Kept asking if we had made it to the location. We didn’t know where we were going. Dropped the truck off 2 hours early and cleaned up everyone’s mess, had extra gas and I still feel like I was charged for everything. Other places give you discount for that but apparently not them
Bradley B
A Tow
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oak Ridge, TN 37830
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Customer Reviews
- 4.0 Average Customer Rating
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The address UHAUL provided was not the address where the truck was located. We had to call the location to find out where to even go. There is no office at the location - just a guy who met us in his pickup truck. He couldn't be bothered to get out of his truck to greet, blew cigarette smoke in our faces the whole time and either he or the customer service at UHAUL revised our reservation without our knowledge. It was a very sketchy looking place to pickup a truck. We will never go back there again.
JOELLE SChris was very helpful and got me fixed up quickly. The rental was extremely reasonable, it saved me a ton of money vs hiring movers. I highly recommended these guys.
Tj KVery sketchy location. Picked up the Truck and luckily I took a photo for the mileage. Returned well before the 24 hours and was told to just leave the truck and keys no one to check the truck back in. Received my bill the next morning to see I was OVER CHARGED with mileage. I have appealed the charge but have yet to receive a response.
lori sI want a call
Bergithe F