There was a software glitch (the pickup my truck link in the app didn’t appear until we called the agent), the code for the truck lock was incorrect. The pickup process takes too long. Some information, such as emergency contact details and other information, should be collected at the time of reservation not at the pickup.
Abbas A
Smart Vacuum Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakville, ON L6H6K7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I understand that these are trucks and the concept of cleanliness is "relative", but once a month the car should be given a full wash, with a vacuum cleaner and cleaning in the cabin. P.S. This should not be the customer's expense, but the owner of the car.
DMITRII SPlease have clear and accurate key drop off instructions. This particular location had a very friendly owner/worker at the front but I had a terrible time trying to find a drop box on the back of my truck that I don’t think existed. After long phone calls with U-Haul HQ on hold I finally got connected and had to leave the key in the vehicle because the owner could not be contacted… very bad ending to a day of moving heavy furniture but the truck functioned as it should and even had a back up camera.
MICHAEL DCargo van was very dirty, we have to clean it before we started loading，and a lot bugs, service was not good，been told that was only car we can get. Sorry not recommended this one, bad experience
Yuchia CAll worked well. Very helpful staff.
CARLOS M