I know the location has no control over this, but the truck I rented was beat up. It had scratches all over the sides and broken molding on the top. It was rough to drive and felt like the steering was loose. I have driven other U-Haul trucks and this one was different. Also, the app was difficult to use when taking pictures. I had to move the truck to an open space and stand far away to take the pictures. The app also was glitchy when taking the pictures, sometimes it would allow me to take it and other times it was not. A couple of times it wouldn't save it. I have 4 bars of 5G signal, so it was not the cell network. I also have an iPhone 15 so it wasn't my phone.
FREDERICWILLIAM G
Professional Car Cleaning
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oneonta, NY 13820
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Gary, the owner very easy and nice guy to do business with.
David GNot a thing
John MThe truck was pretty much brand new but it was dirty inside and out
John BVery customer focused.
BRYON K