I have explained everything in the previous paragraph.
jessica r
Westside Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orem, UT 84058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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When reserving the truck, the website was frustrating to use. I needed to edit the driver number but couldn’t edit. At the pick up location, their information said I had reserved a trailer. I was able to show them on my phone your reservation receipt showed 20 foot truck. It took about 20 minutes to get everything straightened out. I was on the phone for 20 minutes yesterday with a U-Haul representative. I was charged for an extra day. But in fact, returned the truck 2 1/2 hours after I rented it use the night drop off at Westside auto. In other words, I picked up the truck at 3 o’clock, Wednesday,10/15. Dropped it off 10/15 at 5:30.
Judy NThe lock box was difficult to open. Lock was stiff and difficult to manipulate. It's also mounted high enough on the wall that I couldn't easily see the code (I'm 5'3".) Everything else went smoothly except the UHaul app wouldn't let me upload any photos and it didn't confirm that I returned the truck a day early. It continued to prompt me for two days afterwards to return the truck.
Susannah RNever!!! The lady was rude and was snide when I asked where to park it. Location is hard to understand where to park a 26 ft truck. Oh and the most important change you should make…..get rid of the lady at the desk. I can’t tell you enough I will never go there again. White trash!
CHERYL RThe truck and cab were extremely dirty but the folks were nice.
SHELBY C