I had to wait some time while the attendant attempted to complete my transaction.
Collin D.
Shell Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orillia, ON L3V6H3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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A 20 foot uhaul is only a 16 foot box, the credit card (with zero balance wouldn't work), we were supposed to pick up in Welland and had to pick up 2.5 hours away somewhere else. Then come to find out we got charged almost double upon drop off. Would never recommend this company
Kevin K.This was not the fault of that location but we are appalled at the terrible customer service we received from UHaul. I specifically called in my reservation to insure we wouldn't have any issues in case I made a mistake booking for myself online. Not only did we have to drive over 2 hours away from where I booked the pickup originally to get a truck, but we were told because we had to drive so far it wouldn't matter what time we picked up so long as it was the same day of the reservation. After a crazy far drive to Orillia, the Uhaul location we were sent to was closed at 3pm on a Wednesday and our reservation was cancelled without any notice to us. We then spent an additional 2 hours being hung up on over and over by customer service agents who passed us along and didn't want to deal with the situation. Finally we got a hold of someone who was able to secure a smaller truck a further 30 mins away in Gravenhurst. When we got the truck it was clean but the engine light went on as soon as we hit the highway. This rental was for my wedding, Uhaul took away an entire day of prep time from me dealing with this bull. I will never use this company again and I am furious at how poorly we were treated along the way.
Jean Francois T.All good
Robertand B.Furniture pads that were ordered we're not available
David S.