The store attendant was busy helping other customers, which prolonged my pick up time. I was charged for the furniture dolly, which they didn't have, and was supposed to have been taken off. The truck was dusty and needed to be sanitized and cleaned properly before it was rented out again. Please take more pride in your rentals.
Sharon G
Re Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Orlando, FL 32806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There were a number of issues with my pick-up 1. U-Haul changed my location-it was further away and the opposite direction to where I was headed. Ended up with a $46 dollar taxi ride. 2. They did not have the supplies I requested causing me to have to purchase them elsewhere 3. I reported it to the drop off location, but the rolling door stuck, seat did not roll back up, and middle console "caulked" 4. Had to wait an additional 5 minutes because a van was parked in front of the truck so I could not leave 5. Though the attendant was very nice, the rental process was constantly interrupted by customers from the convenience store
Ryan AOrdered 12 moving blankets with my truck and only was provided with 1 blanket and was charged for 12. Also was charged for a furniture dolly that wasn’t provided making my move a bit more difficult. And the clerk at the location was not friendly and not helpful at all.
Jason KBuen servicio
CARLOS MSo far everything went smooth. Truck was clean pickup and drop off was smooth also.
Tarick R