I reserved at 1 location and the day before. I was told to go to another location to pick up which was way further away, I go pick it up, it's in the middle of a farmer's field. I was never told what time to have it back or anything. I never talked to anybody. Some guy, some foreigner over the phone told me the key code didn't say have it back to this location this time or whatever. So I wasn't under, I didn't understand it. Um, I'd take a drop it off. After I moved, I called and he told me where to take it to, then they trust me, twenty dollars because they said I was late, I feel like I should have been told where to take it.What time or and I didn't know?And they're like, what was your contract?Well, again, I was running late.I had to move and people were waiting on me.Movers were waiting on me so I was in a rush, because originally I supposed to go two miles from my house, and pick up the uhaw, ended up going like twenty some miles out of my way to get a last minut.
Eugene K
Chaudhry Farms LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ostrander, OH 43061
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- 2.5 Average Customer Rating
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I used the app to schedule a pick up at 5 and at 2 someone at Uhaul went ahead and set up the truck pick up and ran my card without permission before I even came and picked up the truck very unprofessional and sketchy someone was running my card and completing my app agreement very stressful and made the move all that more unpleasant
CHASE PHad rental of trailer for 24 hrs. Was charged for 2 day rental. Have video evidence of time of pick up and drop off, contacted Chaudhry farms twice, was told he would look into dispute but never called back either time.
Jeff STruck was parked in mud. Got soaked and pretty dirty trying to get pictures for the check in process. Grounds in general were trashy, grass not mowed.
EDWARD LNo tengo nada que aportar el servicio fue muy bueno....
Jhonnie G