Location was unattended during “open” hours when I arrived to pick up the trailer. There was no office on-site, just a vacant run down building. A phone number was posted but no one answered. Eventually schedulers got the site owner to contact me, in total wasting more than 30 minutes calling and waiting. Upon arrival, the owner explained he doesn’t answer his phone to avoid marketing calls! After hookup, we find that one of the turn signals did not work. I’ve never had a worse U-Haul experience.
david m
Chaudhry Farms LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ostrander, OH 43061
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The trailer breaks did not work and the straps didn't stay tight
MICHAEL VGreat experience
Elizabeth PCramped, hard to find a spot to park.
Anthony BPick up was great, drop off not so much. Drop off was difficult due to placement of other U-Haul vehicles and trailers on lot being in way. Had to leave vehicle in less than desirable location due to other moving vehicles being in way
Tyler W