They need to get some outside lights there. I mean, I had to take photos of the truck in the dark because they have no outside lights and it's dark dark out there and he needs to check like the oil in that truck because it was like ticking a little bit. I don't know if that's just how the truck is, but I'd haven't checked the oil in it to make sure.
Robert C
Chaudhry Farms LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ostrander, OH 43061
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Customer Reviews
- 3.0 Average Customer Rating
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Not a great idea for you guys to change the pickup location last minute and then make it in the middle of nowhere. That's a danger to my safety.
Grace CI was not met at the location by agent. We communicated via phone. Pickup place was muddy due to recent rain. I had to step through mud and high grass to get the trailor. I was not happy!
Thomas MNo one was there at pick up time. Their phone number doesn’t work. When I finally got ahold of someone, they said they thought my appointment was the next day. We had to wait 30 minutes for someone to come. They did not have the dolly that I reserved. The back of the trailer was filthy. There was fertilizer spilled all over so I had to clean it before we could load anything. The location is difficult to access, not paved, and covered with trash, including broken glass, and chickens running around. This was a terrible experience. They should not be U-Haul certified.
Cynthai MThey need to have an actual office. The place has an overhead door (which is closed) on a barn with an "office sign". They do not answer the phone or come out of the house when someone arrives. The truck/trailer area is a mud hole with remnants of items people used to try to free trucks from the mud.
Rodney A