Can't truly comment on helpfulness of staff, there was no one there as i dropped off after hours.
Gerald S
OXR Infinity Fitness LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Owens Crossroads, AL 35763
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Was closed when we dropped it off.
James GHe asked for the address where I was going, and I told him plus have him the address. Then he asked where I was dropping the truck off and he suggested East End Storage in Fayetteville, TN. When I drive exactly to where he knew I was going and dropping off, I learned that he only allotted 51 miles!!!!!!!!! When I went to drop the truck off at 8:45am on Saturday, no one was present but the sign said to call the man who managed that place. I asked that man why I was being charged so much and he said I went over my mileage. If the first guy had ALL information on where I was going and where he suggested I drop it off, WHY did I get over charged?????? To top it off, after waiting on the 2nd guy to get there and try to figure it out the problem, I GOT CHARGED ANOTHER DAY !!!!!!!! I will. NEVER USE UHaul again nor will I recommend them !!!!!!!! There's a spot in hell for thieves and I had to deal with thieves that run UHaul. I didn't have a spare $111 to overpay but that's what they took out of my account!!!!!!!
Teresa C👍
William SMy experience with U-Haul time time around was horrible I was expecting somebody to at least acknowledge the bull scrap I went through nobody has called me yet to compensate for the pour experience the mutual location my truck was switch to the lack of accountability due to the app malfunctioning it was horrible for the money I spent this experience was poor and somebody needs to be calling me to discount my total because the crap I dealt with was insane
Stephanie A