Not only was the staff extremely rude, there was no sense of urgency. I should not have had to wait over an hour to pickup the truck that should have been ready for 9. If your full staff isn't trained on Uhaul, make sure that the person who is, is in the building in time. Not running errands, not doing personal tasks.
JoAnna E.
H&H Tire & Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oxford, GA 30054
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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H&H was fabulous! Super helpful, made sure we could connect to our vehicle and were comfortable with it. We even wanted to swap out for a larger trailer and they were able to do that without any issue at all!
Jeff R.The owner of this facility was very helpful
Vernon S.I think it's pretty messed up, I returned the equipment 4 hours after using it (the same day) and it's now a week later and I am still waiting on my deposit, because the location never checked my rental back in, so I could get my deposit back. I will never rent from this location again, and would not recommend this location to my enemy. Two thumbs down...
Corey W.Returned the truck same day and received a call and email 6 days later stating that I never returned the truck. We had to call the location to ask them to check in the truck and then I was charged for 181 miles when I only drove 80. If we did not have pictures of before and after we would have been out of $125. The associate documented the incorrect mileage for when we left with the truck. I received an email hours later for my refund and I have to be inconvenienced with a wait to receive my money back even though it took seconds to take it. The cup holders were disgusting and there was dripping marks everywhere. Sticky seats and staring wheel. Not sanitary at all. Even the checkout process was easy (no walk through or instructions besides gas), I would not recommend this location.
Dishana C.