The drop off location was over 20 miles away from my home. U-Haul had changed the drop off location 3 times during my rental. When I returned the truck the owner gave me keys to their chain linked area and told me to unlock the gate and put the truck away. I was also charged for extra mileage when I had to drive over 20 extra miles for drop off. This was not convenient or welcomed.TONI V.
Sandlake Gas And Grocery
(U-Haul Neighborhood Dealer)
Pacific City, OR 97135
- Mon–Sat7 am–5 pm
- Sunday12:30 pm–5 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Pacific City, OR 97135
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very helpful in explaining everythingJeff A.
this location is the best and friendliest place to rent fromDebra F.
There was no assistance in hooking up. The flat 4 connector was damaged. I took it upon myself to procure one from another unit. The contract information was emailed and not available in print. Did me no good. Now for U-Haul - 1. The quick links on the safety chain could not be turned without a wrench. The chain as stored was twisted upon itself indicating that was the proper way to attach. NOT 2. The ball hitch coupling screw down knob was hard to turn. I lubricated it. Much easier. 3. Some people like me do not do the internet thing well. Fix the system. Other than the above, my trip was great, uneventful. free of any issues. The trailer towed very well. My load stayed securely in place. Good trip.Martin C.
Charged me for $70 for safe toe that I declined didn't appreciate that. And then having to drive an extra 125 MI to get the equipment that I reserved in another location.John B.