Trailer Rental & Towing in Palmer, MA at D&M Auto Repair
(U-Haul Neighborhood Dealer)

501 reviews

1422 Park St   Palmer, MA 01069
(We have ALL your moving equipment! right of Exit 8 off the Ma Pike/ RT 20)

(413) 289-1834

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(413) 289-1834

1422 Park St
Palmer, MA 01069
(We have ALL your moving equipment! right of Exit 8 off the Ma Pike/ RT 20)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 9 am - 12 pm
  • Free towing inspection
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Palmer, MA 01069

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

501 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Get your stuff together and provide what's promised.

Richard K. 
Rating:
5.0

The guy running the shop is friendly, courteous, patient, and has great taste in music.

David H. 
Rating:
1.0

Empty tank when I picked up. I uploaded a pic for evidence but I was forced fill it up to quarter of a tank or pay 65 dollars

Mudassir S. 
Rating:
4.0

Online check I. Is a joke. Way too many steps and half of which, like face and license pictures, should be done in the pre-check in stage. No mention of a secondary phone number was asked during pre check yet I had to scramble to get one while trying to pick the truck up. Luckily the store was open so the gentleman could help. If it wasn't open I would have had to find another rental. Was charged for dollies that weren't provided. Truck was nearly empty of fuel and returned with the same level but charged for fuel. The location is fine but UHaul has shady practices with no way to refute charges. When I attempted to call when I realized the dollies were missing I was told 15-20 minute waiting time. How can I be on the phone that long while trying to move and get the truck back on time?!? Ridiculous. I will not use UHaul again for truck rental needs.

Brian S. 
Rating:
5.0

Proprietor was extremely helpful and friendly; I would highly recommend this location.

Charles P. 
Rating:
1.0

Be told the actual gas level and what I need refill the uhaul to so I don't get over charged for gas when I bring it back at what I was told too.

Michael F. 
Rating:
5.0

Absolutely nothing. Highly recommend. Service was very professional, helpful, considerate. Very knowledgeable staff. Clean equipment. Would highly recommend Dave. Dave is a wonderful and helpful associate. Above and beyond with customer service, I have rented from him numerous times, and I would rent from him any time I need service in the future.

CHRISTA M. 
Rating:
5.0

Absolutely nothing. Highly recommend. Service was very professional, helpful, considerate. Very knowledgeable staff.

CHRISTA M. 
Rating:
5.0

Absolutely nothing. Service was above and beyond. Dave is incredible, his service is unmatchable, helpful, knowledgeable, willing to assist no matter what the situation is. Dave came in on his day off twice to assist, very responsive to phone calls, helpful. Highly recommend. 10 star rating if possible.

CHRISTA M. 
Rating:
5.0

Nothing at this location

KARL B. 
Rating:
5.0

Great customer service.

rita M. 
Rating:
5.0

Awesome service and lots of help hooking up the trailer and very knowledgeable, best experience I've ever had with UHaul rentals. -Daniel Hotte

Daniel H. 
Rating:
3.0

Return site was closed both times I got there

Anthony M. 
Rating:
3.0

Cost was excessive for my needs. Local rental, advertised as $19.99, ended up costing me over $70. plus another $17. to top off the gas that we used to travel under 50 miles.

nancy F. 
Rating:
5.0

Not a thing, Dave Bren is a top notch guy and knows his business well, always willing to help with any problems if any. You can't go wrong with Dave, a wonderful man.

NORMAN H. 
Rating:
5.0

Everything was great..

Thomas S. 
Rating:
5.0

Dave was extremely helpful and courteous. A very nice representative for your company and in a great location. It fit my short term need perfectly.

Thomas B. 
Rating:
5.0

Have more Uhaul dealers be as pleasant as the gentleman in Palmer.

joanne A. 
Rating:
1.0

The truck was DISGUSTING. Especially in covid times... the cab of the truck had coffee spills on the seats, dirt everywhere, and grime in the cup holders. I cleaned it before use when I got it home and got sooooo much gross stuff out. The back of the truck smelled like cigarettes and had dirt in it. When I went into the office to initially get the key for my reservation the worker (owner?) had no mask on and finally put one on but took his time, his friend was in there with him watching tv and kept his mask off the entire time. I'll never go back.

Kristi V. 
Rating:
3.0

The van ran great, we had no problems, but it stank of stale cigarettes.

Kimberlie H. 
Rating:
5.0

The online check in did not work, the customer in front of me had the same issue. Thankfully the owner came after hours to check us in. The reservation part was smooth and easy, but your online check in to receive the code for the key needs improvement

Diane L. 
Rating:
1.0

Multiple extra charges on my card that we are disputing. Unethical business practices that will not be tolerated.

Hilario T. 
Rating:
5.0

People very courteous and helpful. Highly recommend.

ANDREW C. 
Rating:
5.0

Not a thing. The van was clean and drove well. Check in and out was fast and friendly. This was the perfect solution for us, even at last minute. D&M made it easy to rent UHaul.

Susan B. 
Rating:
5.0

Call ahead

arthur C. 
No reviews have been submitted for this location.

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