Be more organized. Reimburse for over filling gas tank . Did not know the gallons per mile.Donna H.
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(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Paris, AR 72855
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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FRIENDLY PROFESSIONAL AND I WILL BE BACK IF I NEED EQUIPMENT AGAINMICHAEL F.
MS KELLY WAS THR BESTmichaerl C.
This has been the worst customer service experience i've had. First off, we showed up on a Monday to return the truck during business hours, nobody was there. The lady who works there showed up about 30mins after we've been there waiting, along with a fedex guy who was waiting. I put above the required gas into the truck upon the return, handed her the keys and left. Now two weeks later I have gotten emails from uhaul saying I owe $30.92 for not putting in the required amount of gas and since I did not have a picture of the gas mileage on drop off or a receipt of the gas, then oh well! You've got to pay! Because this woman/location would NEVER LIE to gain more money! I have called uhaul customer service 4x and been on hold for over an hour each time before someone answered and have been hung up on twice. The regional manager also contacted my mother and then myself and was rude and hostile to both of us regarding these issues. Pretty much, since I have no proof , I have to pay. THEN, uhaul charged my bank account $60.92 , instead of the $30.92 that is listed on the paper work and was told was owed by this regional manager. So now I'm in a dispute with uhaul about the amount that has been charged to my bank account. This is the most unprofessional company i've ever dealt with. The lady at this location was not only NOT at work during business hours, 9:30 in the morning, she then turned around and lied about the gas mileage and I'm now out double what I was told I had no choice but to pay.Aaron L.
Your prices are way to high . With gad and the economy you should lower your prices. Also give discounts.Rebecca A.