Excellent experience. I had a reservation so I was in and out in under 10 minutes. People were great. Thanks
Bernard B
The Big Toolbox Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parker, CO 80134
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Jeman was really helpful on a last minute change as the original trailer ended up not being what is was advertised to be
Jerry WNeman was exceptionally helpful and friendly, not sure how you can improve with him on your team
Jerry WVery frustrating. My son made a reservation and when we got there, they said there was a hold on his account then we used my name and the same thing. they had no clue why and said they had to contact customer service which would take hour and half. We had college kids ready to help us move and they needed that time to do it. So, we couldn't wait then had to drive to Home Depot out of our way to try to get a truck. As we were just parking, we then get a call from the place saying we got approved and to come back. So, we went back and got our truck but that put us behind schedule, and the movers had to leave so we were out of movers and had to do it ourselves. Which I am 66 and it was a lot. This had no bearing on Big Tool store they we wonderful. This was on customer service part. They approved the reservation when we did it and then this happened and we got delayed and lost our movers and some more money. Not sure why both accounts were on not able to rent. I feel I should get some kind of customer courtesy compensation. We always use uhaul first and this was very frustrating and disappointing. Thankyou. Hope to hear from you soon
mark MEven though U-Haul app said not to wait, due to lack of employees had to wait a bit
Taylor S