Truck needs to be serviced the A/C would turn off while driving and would blow hot air through vents. Eventually it stopped blowing cold air and stayed warm. Truck has to be warmed up and driven for this issue to occur. Doesn’t occur immediately and this was a real big issue traveling through multiple state lines with outdoor temperatures 85+ degrees. Was driving with another individual and this made for a hard 3 day trip for the both of us. Couldn’t handle phone calls or normal conversations due to windows needed to be rolled down 24/7 to stay cool. Everything was hard at hearing and periodically bees and bugs would fly in while driving due to 30 hours of open window driving. Also the interior of our truck wasn’t cleaned when picked up. Dog hair and stains in cup holders and normal dirt was in truck due to previous drivers. Could have easily been cleaned up and disinfected for next rental. I uploaded pictures but they don’t give much detail. But truck was DIRTY AND UNSATISFACTORY for a new rental and $3500+ for rental. Not impressed U-Haul and this is why people prefer Penske. Simply a better truck. But you pay for what you get.
Braxton M
The Big Toolbox Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parker, CO 80134
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Customer Reviews
- 4.5 Average Customer Rating
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Picked up trailer on Friday afternoon to haul a new motorcycle to my house 2.5 hours away. On my way back to rental location on Sunday, I was flagged down by a passing motorist who motioned to the trailer. I pulled over and found 1 missing lug nut, 2 broken studs, 1 lug nut that was being held on by less than 3 rotations and 1 lug nut that was half way on. Sat on the side of the road for a total of 2.5 to 3 hours. First attempt was a tech who tried to replace the hub only to find out it couldn't be replace. The next wait was for a tow truck to come get the trailer to tow it away. When I picked it up, the tech never looked at the trailer to verify it's condition. Just hooked it up and took a picture of my license plate. This trailer had just been returned a few minutes before and nobody went over its condition. I am very lucky that there was no issue when I had the bike on the trailer or that the tire didn't come off completely and cause damage to the trailer or a passing motorist. I have rented several trailers over the years and this is by far the worst experience.
Tim BExcellent service and support.
SETH GNothing at this location everything went very well
Kurt NThis was a lot further from my home and inconvenient.
laura d