I ordered this truck in advance and didn't get what I ordered very disappointed
ANTOINETTE C
Parkville Sunoco
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Parkville, MD 21234
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This is the 2nd time I have rented a vehicle from this location that had issues with the mirrors being loose. The first time I noticed the problem before I left the facility and because they did not have the required tool to tighten it, I made them give me a different truck. This last time I didn't notice the problem until I left the facility when there was a small bumb in the road and the passenger side mirror moved. Luckily I had another person with me who was able to readjust the mirror everytime there was a small bumb in the road. The facility should inspect tbe mirrors before they rent the trucks out, and be given the proper tool and instructions on how to tighten the mirrors. Also the website says that the facilities hours of operation start at 7 am but they didn't show up until about couple of minutes before 8 am.
DENNIS FThe reason I would not recommend is due to staff and pricing. Gentleman behind the counter was on a personal call and stayed on it the entire time I was there only engaging when he needed to ask me a question. When he gave me keys and said something to me about email that I couldn't understand I went outside and instantly got an email from uhaul telling me to take pictures before leaving the lot or I could be liable for damage. When I went back into inquire he yelled at me saying why did you go outside to take pictures I said because they sent me an email but he cut me off and said I told you you were all set. Clearly annoyed I was interrupting his personal call. As far as cost if I have driven 40 minutes just into PA the rental would have been 100 less if not more. I see why most people go to Budget.
SHARON CN/A
JAMALL MEasy and flexible scheduling, friendly staff!
NIKARDI H