I would like to put a caveat on the "is the personnel helpful" as I did not meet with or talk to any personnel at this location as they are closed on Monday, so I simply utilized their parking area and did self check-in on the app. So I think it is a bit unfair to have to say yes or no in a situation like this. However, in planning my trip I chose the one way and needed to leave the U-Haul in Parsons, KS. This location was on the App and had the business hours listed. I wanted to check in with them the Saturday before to plan everything, however the number listed sent me to an operator, "this number is no longer in service" which made me a little nervous about where I was going to drop this. So I got on the chat feature on the app, and after explaining that I just need to know if this place was still in business, she finally "transferred" me to another department, however, it just left me on the page, no transfer and not a whole lot of help. I then called U-Haul number and an extremely nice and helpful lady assured me that this location was open, I told her I tried to call, she said she had an alternative number for them and gave it to me. I hung up, called the second number, and it just gave me a beep and hung up on me. I tried a couple more times with same results. So no way to know if this business was shut down or if I could actually drop off, I took off and unloaded in Parsons, went to this address and it was basically out in a field with an abandoned house, and what I assume was the business next door, with U-Hauls lining the driveway. Seemed like a very strange location, no signage as to where to park when returning, and not a lot of room to park anything. I understood they would be closed, so that was not a surprise, but I am glad I got there in the daylight and there was an opening on the end of the line of U-Hauls. Tight space and no working phone number made this a little more hectic than it needed to be. But convenient enough right off the highway.
DUSTIN B
Dollar Stretcher Of Kansas
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Parsons, KS 67357
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- 3.5 Average Customer Rating
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Sadly is the only U-haul in Parsons, KS. The office was closed, nobody was there to receive the truck,no body answered the phone, I had to use the chat on the U-haul app to inform the drop off of the truck, I had to take pictures of the facilities and the truck to prove I dropped off the truck in the U-haul located at 3280 Main St. Parsons, KS 67357. I hope I never have to use that location again.
VICTOR MNo one was at this location when I dropped off at 6ish small parking lot not much room to park truck had to make it for
James CVery personable staff!!
Calvin SWe were very satisfied, thank you!!
DAVID M