Computer issue improvements would make this more efficient for pick up. The location rep was very professional. He could not rent the vehicle initially, as it was "not turned in" through the system. He does not have that ability in the system. This was just a 20 minute delay, but he was not able to attend to other customers.
MICHAEL K
Ideal Tile of Patchogue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Patchogue, NY 11772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Process was easy.
MARK KUpon arrival 15 mins prior to pick up the location was found to be closed when it was supposed to be open. The owner arrived nearly a half hour past the scheduled pick up time. The truck bucked throughout the trip when under load and emission lights would come on. The vehicle was found to be clean though upon pick up.
STEPHEN JThe truck stank of weed from the first second I entered the truck. I do not smoke and am allergic to the smoke. I had to drive with the windows open. The worker who helped me was wonderful!!! Also I was charged for a safe move fee when I clicked off the box to not be charged so I am hoping to get my money back for that.
AMANDA MWe haven’t need in a U-Haul in over a decade. So the “reservation process” for actually getting both a reservation and having availability confirmed (not until the day before!) seemed a bit nerve wracking and frustrating. But, apart from that things were great. Thank you so much for helping us get stuff moved!
JENNIFER J