The overall experience was the worst I’ve had with U-Haul. The clerk was extremely rude. When he asked if I needed blankets and I told him I ordered 12, he went to the back, found 6, came out and dropped them in the middle of the gas station floor. Then he hands me the keys with no words, I don’t know where the truck is, I had to pick all the blankets off the floor, find my way to the right truck, and then online check in. On the way to my house I discovered the check engine light on. Then I discover a used vape in the seat and used tobacco packets in the driver side door. Disgusting. I will never go to that gas station again.
Tiffany L
US Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perkiomenville, PA 18074
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Customer Reviews
- 4.0 Average Customer Rating
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Cargo area was dirty. Lots of mud. Side view mirror was broken. Would not stay in place Driver side door did not close completely. At high speed lots of wind noise
CRAIG PDriver side Mirror could not be adjusted Hard to close Cargo Door Check engine lite on from the start These are not the location fault but more a maintenance issue
Frank KThe truck was dirty in the cab. Boot marks and hay on the floor and the cup holders had spilled soda lol over them. The windshield was filthy on the inside and a hazard quite frankly. It also desperately needed an alignment and wheel bearing repair. It made noise while even idling
MELISSA LI had to wait alot longer to receive keys because the front cashier clerk seemed inexperience and he had to call his manager for assistance.
Su L