$25 cleaning fee??????????? the trailer was EMPTY $45 for gas AND a $30 fee for gas WTF - You want to rip off senior citizens? I see a credit card chargeback in UHauls future -
Mitchel R
Marzuco Electric
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Perryville, MO 63775
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Customer Reviews
- 4.5 Average Customer Rating
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There was a hiccup on which truck that the young lady reserved for me it was supposed to to be a 15’ truck and she scheduled me for a 26 ‘ truck the day I went to pick it up, the local 15’ truck was scheduled for someone else the following Saturday which was 3 days later, they told me they had another 15’ 45 minutes north but I had to get a truck and get it loaded with sale items I couldn’t waist 2 hours getting a truck, I don’t understand why I couldn’t take the one they had and U-Haul get the other moved to this location for the other customer seeing that I scheduled first but they gave me the 26’ for the price and mileage rate of the 15’ so all is good, one thing that I do not agree with is the environmental charge but all in all the service was good and the people were great.
MARK WI have been getting emails for this rental for nearly a week now. I did not rent this vehicle. It was not even in my state. I can not stop getting emails for this specific transaction, though I very much would. Please. Please. Please stop sending me emails. I have been checking my bank account in a panic every time I get one. It seems a pretty basic standard in the modern era to have customers confirm that their email is accurate, through receipt of an email. Please stop contacting me.
TRISTAN JGood experience, was sent outside to get trailer and someone was supposed to be outside to help. Had to find them as they were leaving for a lunch break, but still helped hitch the trailer and checked the lights.
FRANK IBoth tires had to be changed prior to leaving on trip Tire psi was under inflated and lug nuts where loose All issues had to be fixed prior to using unit that I paid full price for that was supposed to be ready to go Good thing I did a proper pre trip before leaving or would have been sitting on side of road with my family broke down.
RYAN D