The service was great
JACQUELINE W
Lucky Charms Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Peterborough, ON K9H1R1
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Customer Reviews
- 3.5 Average Customer Rating
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i didnt really interact with anyone also its a very small space
CAMILLE KIt took almost a half hour to sort out the rental which I had already reserved. The staff had to go on the phone to make it work.
JONATHAN VAfter fuelling up I dropped off the keys and all was good. A few hrs later, while driving, the guy phoned me and told me I went over my allotted kms and needed to pay. He told me my card on file didn’t work and wanted my card number. There was no reason for my on file card not to work. I told him I was driving and wasn’t comfortable doing that. I said I would stop back in Kingston to square up. He said I would have to turn around and come back and pay him. I told him I wasn’t going to do that and that I would call him when I got home. He also said I didn’t put gas in it, which I did. I actually had called the Kingston location because I lost the sheet they gave me that tells you how much fuel is required. They emailed me a copy and I ensured it was replenished, so he was not truthful. He was rude, and when my boyfriend got on the phone to dispute this he hung up on us. DO NOT use this location as a drop off. I felt like he was trying to scam me. I would even patronize this convenience store, no wonder they have poor reviews. Never again!!!
Joni wEverything
HET P